Continuous Improvement Specialist (Data Engineer)
Job Description:
f you have passion for technology and thrive on innovative and diverse projects, your place is here. If you don’t know us yet, we are a global technology provider that offers a complete portfolio of solutions in Payment, Mobile, Data and Identification. With a rich history spanning 65 years of global experience, we have built a solid legacy that continues to grow. Comprising over 4,000 dedicated professionals across 16 countries, we collaboratively work towards creating a more trustworthy and secure world.
Our Mobile business unit offers solutions for the Telecommunications market, such as SIM Cards, eSIMs, Subscription Management, iSE, to secure connectivity and guarantee interoperability, connecting people, companies, and objects efficiently and with secure processes.
We’re actively seeking an experienced (semi-senior) Continuous Improvement Specialist, Data Scientist, Business Data Analyst or similar role with experience in IT or telecom sector, to join our team in Madrid, with a hybrid work model. You will be part of the Operations department.
¿What would be your mission within this role? As a Continuos Improvement Specialist, you will design and implement a continuous improvement and process transformation program within the organization, focusing on the standardization, automation, and documentation of key processes to optimize operational efficiency and decision-making.
Main Responsibilities:
Process Analysis and Optimization:
- Map, analyze, and document critical processes, ensuring their optimization and standardization.
- Identify inefficiencies, redundancies, and opportunities for process improvement.
- Develop and maintain tools and documentation to facilitate operational management.
Process Management and Automation in JIRA:
- Design, manage, and optimize workflows in JIRA to improve operational efficiency.
- Configure dashboards, automations, business rules, and reports in JIRA.
- Integrate JIRA with other company tools to enhance process traceability.
Implementation of Continuous Improvement Initiatives:
- Apply methodologies such as Lean, Agile, CMMI, and Design Thinking to drive process innovation.
- Develop and implement tools that facilitate process management and control.
- Promote a culture of continuous improvement through training and team support.
Process Measurement and Monitoring:
- Define and implement KPIs and metrics to evaluate process efficiency.
- Develop reports and control dashboards using tools like JIRA, Power BI, or similar.
- Propose improvements based on the analysis of operational and performance data.
Process Documentation and Standardization:
- Create and maintain clear and structured documentation on processes, tools, and methodologies.
- Develop templates, guides, and manuals to standardize processes across the organization.
- Ensure that information is accessible and up to date for all teams.
Job Requirements
Experience:
- 3 to 5 years in roles related to continuous improvement, process transformation, or process management in technology environments.
- Experience in managing and configuring workflows in JIRA (administrator level is a plus).
- Development of tools and documentation to facilitate operational management.
- Experience with process maturity models such as CMMI (preferred).
Education:
- Bachelor’s degree in Industrial Engineering, Systems Engineering, Business Administration, or related fields.
- Specialization in Process Management, Agile, Data Engineering, or Data Science is a plus.
Technical Knowledge:
- Process analysis and improvement: Lean, Agile, BPM, CMMI, Design Thinking.
- Process automation and configuration in JIRA: JQL, JIRA API, JIRA Scripting.
- Process frameworks and standards: ISO 9001, ITIL, IATF 16949, ISO 14001.
- Data management and automation: SQL, Python, Groovy, Power BI, Data Science tools.
- Process management and documentation tools: JIRA, Confluence, Notion.
- Security and risk management in processes: Risk and opportunity assessment.
Key Skills:
- Analytical thinking and process improvement orientation.
- Ability to document and structure information clearly and accessibly.
- Capability to automate processes and develop support tools.
- Proactivity and a strong focus on operational optimization.
Soft Skills:
- Excellent communication skills, extroverted and friendly personality, and team-building abilities.
- Ability to work under pressure and multitask.
What do we offer?
• We are a global company with a great international team of people who are always willing to help each other out.
• We offer a competitive salary aligned with experience.
• Hybrid work model, partially from home, partially from our office in Madrid.
• We care about your well-being. You will have private medical and life insurance.
If you believe this opportunity is a good fit for you, we encourage you to apply for this exciting opportunity either through LinkedIn or send your application to:
Our Culture
At Valid, we foster an inclusive, diverse, and innovative environment where everyone thrives. We are committed to equal opportunities, free from discrimination concerning sex, age, race, sexual orientation, religion, education, social status, culture, or special needs such as illness or disability, We value people as the heart of our culture. Trust, transparency, and teamwork are the foundations of our success, driving growth and empowering talent.
¡Join this great team and be part of our story!
f you have passion for technology and thrive on innovative and diverse projects, your place is here. If you don’t know us yet, we are a global technology provider that offers a complete portfolio of solutions in Payment, Mobile, Data and Identification. With a rich history spanning 65 years of global experience, we have built a solid legacy that continues to grow. Comprising over 4,000 dedicated professionals across 16 countries, we collaboratively work towards creating a more trustworthy and secure world.
Our Mobile business unit offers solutions for the Telecommunications market, such as SIM Cards, eSIMs, Subscription Management, iSE, to secure connectivity and guarantee interoperability, connecting people, companies, and objects efficiently and with secure processes.
We’re actively seeking an experienced (semi-senior) Continuous Improvement Specialist, Data Scientist, Business Data Analyst or similar role with experience in IT or telecom sector, to join our team in Madrid, with a hybrid work model. You will be part of the Operations department.
¿What would be your mission within this role? As a Continuos Improvement Specialist, you will design and implement a continuous improvement and process transformation program within the organization, focusing on the standardization, automation, and documentation of key processes to optimize operational efficiency and decision-making.
Main Responsibilities:
Process Analysis and Optimization:
- Map, analyze, and document critical processes, ensuring their optimization and standardization.
- Identify inefficiencies, redundancies, and opportunities for process improvement.
- Develop and maintain tools and documentation to facilitate operational management.
Process Management and Automation in JIRA:
- Design, manage, and optimize workflows in JIRA to improve operational efficiency.
- Configure dashboards, automations, business rules, and reports in JIRA.
- Integrate JIRA with other company tools to enhance process traceability.
Implementation of Continuous Improvement Initiatives:
- Apply methodologies such as Lean, Agile, CMMI, and Design Thinking to drive process innovation.
- Develop and implement tools that facilitate process management and control.
- Promote a culture of continuous improvement through training and team support.
Process Measurement and Monitoring:
- Define and implement KPIs and metrics to evaluate process efficiency.
- Develop reports and control dashboards using tools like JIRA, Power BI, or similar.
- Propose improvements based on the analysis of operational and performance data.
Process Documentation and Standardization:
- Create and maintain clear and structured documentation on processes, tools, and methodologies.
- Develop templates, guides, and manuals to standardize processes across the organization.
- Ensure that information is accessible and up to date for all teams.
Job Requirements
Experience:
- 3 to 5 years in roles related to continuous improvement, process transformation, or process management in technology environments.
- Experience in managing and configuring workflows in JIRA (administrator level is a plus).
- Development of tools and documentation to facilitate operational management.
- Experience with process maturity models such as CMMI (preferred).
Education:
- Bachelor’s degree in Industrial Engineering, Systems Engineering, Business Administration, or related fields.
- Specialization in Process Management, Agile, Data Engineering, or Data Science is a plus.
Technical Knowledge:
- Process analysis and improvement: Lean, Agile, BPM, CMMI, Design Thinking.
- Process automation and configuration in JIRA: JQL, JIRA API, JIRA Scripting.
- Process frameworks and standards: ISO 9001, ITIL, IATF 16949, ISO 14001.
- Data management and automation: SQL, Python, Groovy, Power BI, Data Science tools.
- Process management and documentation tools: JIRA, Confluence, Notion.
- Security and risk management in processes: Risk and opportunity assessment.
Key Skills:
- Analytical thinking and process improvement orientation.
- Ability to document and structure information clearly and accessibly.
- Capability to automate processes and develop support tools.
- Proactivity and a strong focus on operational optimization.
Soft Skills:
- Excellent communication skills, extroverted and friendly personality, and team-building abilities.
- Ability to work under pressure and multitask.
What do we offer?
• We are a global company with a great international team of people who are always willing to help each other out.
• We offer a competitive salary aligned with experience.
• Hybrid work model, partially from home, partially from our office in Madrid.
• We care about your well-being. You will have private medical and life insurance.
If you believe this opportunity is a good fit for you, we encourage you to apply for this exciting opportunity either through LinkedIn or send your application to:
Our Culture
At Valid, we foster an inclusive, diverse, and innovative environment where everyone thrives. We are committed to equal opportunities, free from discrimination concerning sex, age, race, sexual orientation, religion, education, social status, culture, or special needs such as illness or disability, We value people as the heart of our culture. Trust, transparency, and teamwork are the foundations of our success, driving growth and empowering talent.
¡Join this great team and be part of our story!
