Artificial Intelligence Consultant
Description
Job Description:
Role: Artificial Intelligence Consultant
Sector: Insurance
Job Type: Full Time
Location: Hybrid in Madrid
What You’ll Do
- Lead the definition and execution of the company’s AI strategy, ensuring alignment with business objectives.
- Identify opportunities to apply generative AI in key processes, optimizing efficiency and reducing costs
- Drive task automation and contact center optimization through AI solutions.
- Collaborate with internal teams and external providers to integrate AI solutions across different areas of the company
- Evaluate the impact of AI implementations and propose continuous improvements.
- Key Responsibilities
- Define and develop AI strategies, ensuring their integration with business processes.
- Identify and execute generative AI projects, such as task automation, invoice processing, and call quality analysis
- Optimize contact center performance using AI models for policyholder identification and validation
- Manage the implementation of AI solutions in the cloud (Azure, AWS), coordinating their integration with the existing technological infrastructure.
- Coordinate and oversee internal and external teams, ensuring the successful execution of AI projects
- Work cross-functionally with various departments (operations, technology, business) to ensure the adoption of AI solutions.
- Track and evaluate implemented solutions, ensuring their impact and proposing improvements as needed
What We Look for in You
Education and Technical Knowledge:
- Bachelor’s degree in engineering, Mathematics, Computer Science, or related fields
- Additional training in AI (Master’s degree, postgraduate studies, certifications) is a plus
- Knowledge of generative AI, NLP, and machine learning
- Experience with generative AI models (ChatGPT, LLMs, etc.)
- Proficiency in data analysis tools (Python, R, SQL)
- Programming skills in Python, JavaScript, or R
- Experience with cloud solutions (Azure, AWS)
- Familiarity with contact center automation platforms (e.g., Genesys)
- Understanding of agile methodologies and project management tools (Jira, DevOps)
- Fluent Spanish
Required Experience:
- Experience in consulting or end-client environments implementing AI in business processes.
- Experience in developing, configuring, and deploying AI models.
- Management of automation and optimization projects through AI.
- Implementation of chatbots, virtual assistants, or AI-based automation solutions for contact centers.
- Experience working with multidisciplinary teams and external providers.
What You Need To Do Next
If this role sounds interesting, and you think you have the required experience, please contact me directly.
Email: | Follow me
Concentric Recruitment is a boutique recruitment firm with clients across Europe
For the latest jobs and career opportunities follow our LinkedIn page .
Role: Artificial Intelligence Consultant
Sector: Insurance
Job Type: Full Time
Location: Hybrid in Madrid
What You’ll Do
- Lead the definition and execution of the company’s AI strategy, ensuring alignment with business objectives.
- Identify opportunities to apply generative AI in key processes, optimizing efficiency and reducing costs
- Drive task automation and contact center optimization through AI solutions.
- Collaborate with internal teams and external providers to integrate AI solutions across different areas of the company
- Evaluate the impact of AI implementations and propose continuous improvements.
- Key Responsibilities
- Define and develop AI strategies, ensuring their integration with business processes.
- Identify and execute generative AI projects, such as task automation, invoice processing, and call quality analysis
- Optimize contact center performance using AI models for policyholder identification and validation
- Manage the implementation of AI solutions in the cloud (Azure, AWS), coordinating their integration with the existing technological infrastructure.
- Coordinate and oversee internal and external teams, ensuring the successful execution of AI projects
- Work cross-functionally with various departments (operations, technology, business) to ensure the adoption of AI solutions.
- Track and evaluate implemented solutions, ensuring their impact and proposing improvements as needed
What We Look for in You
Education and Technical Knowledge:
- Bachelor’s degree in engineering, Mathematics, Computer Science, or related fields
- Additional training in AI (Master’s degree, postgraduate studies, certifications) is a plus
- Knowledge of generative AI, NLP, and machine learning
- Experience with generative AI models (ChatGPT, LLMs, etc.)
- Proficiency in data analysis tools (Python, R, SQL)
- Programming skills in Python, JavaScript, or R
- Experience with cloud solutions (Azure, AWS)
- Familiarity with contact center automation platforms (e.g., Genesys)
- Understanding of agile methodologies and project management tools (Jira, DevOps)
- Fluent Spanish
Required Experience:
- Experience in consulting or end-client environments implementing AI in business processes.
- Experience in developing, configuring, and deploying AI models.
- Management of automation and optimization projects through AI.
- Implementation of chatbots, virtual assistants, or AI-based automation solutions for contact centers.
- Experience working with multidisciplinary teams and external providers.
What You Need To Do Next
If this role sounds interesting, and you think you have the required experience, please contact me directly.
Email: | Follow me
Concentric Recruitment is a boutique recruitment firm with clients across Europe
For the latest jobs and career opportunities follow our LinkedIn page .
Jobs in AI is a specialized job platform by DOT Management Services, designed to connect forward-thinking companies with top AI professionals. Based in the Netherlands, we serve clients across Europe and beyond.
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